Customer Support

At Veni Vidi, our goal is to provide the highest customer value and product performance in the ophthalmic and optometric markets. We develop strong partnerships with our customers and believe that we can only prosper if our customers are completely satisfied. We have the old fashioned belief that people like personal service and regular communication and this ethos is at the core of Veni Vidi.

To ensure the success of your service, we provide comprehensive training and technical support throughout the installation process - and continue to respond to your needs on an ongoing basis.

We offer a choice of extended maintenance contracts to fit in with customers varying requirements and budgetary considerations. We appreciate that downtime is not an option and strive to respond to service issues in a manner that exceeds your expectations.
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